TIP #1: STOP THE JUMPING!
A classic culture clash example is greeting rituals: in most human cultures, we shake hands or bow. In dog culture, they buzz around excitedly, lick and sniff each other. Greetings may become exaggerated when dogs live with humans because the social group is continually being fractured, then reunited: we leave and come back a lot, necessitating constant broad rituals. We're also vertical: the dog wants to get at our face. We also tend to let tiny puppies get away with it and then change the rules when they grow larger.
The key to training dogs not to jump up is to strongly train an alternative behavior that is mutually exclusive to jumping. The dog cannot jump up and sit at the same time. Nor can he dig through walls while working on a chew toy, lie on a mat and annoy dinner guests, or hold eye contact while chasing cars. The applications of this technique - DRI (differential reinforcement of an in compatible behavior, or "operant counterconditioning") - are limitless.
- excerpted from The Culture Clash by Jean Donaldson
TIP #2: QUIET GETS ATTENTION
If your puppy begins to howl, whine, or bark to get out of his crate, wait until he has been quiet for at least 10 seconds before you respond. Otherwise, he will learn that whining or barking makes you appear or gets him out of the confinement area, and he will bark or cry more often and longer in the future.
Jeff Dentler, CPDT-KA, IAABC-ADT, FFCP, CTDI