Fiona and her family did a great job with going to the mat, which she does immediately when cued. So we raised the bar and practiced ringing the doorbell, which really sets her off. After several repetitions she was easily going to her mat and exhibiting a more calm behavior. We then work on the Leave It command which we will use when we encounter triggers when she is on leash, such as other dogs.
Jeff Dentler, CPDT-KA, CTDI